Purchase Protection

PRODUCT ELIGIBILITY

This Plan covers all mechanical and electrical failures that would normally be covered by the original manufacturer’s written warranty, unless otherwise stated in the Exclusions from Coverage section.  Coverage only applies to products used non-commercially.  Accessories and/or add-on options purchased separately and not essential to the basic function of the covered product are not eligible for coverage.

COVERAGES

All warranty inquires are to be directed to the store from which the purchase was made.

GENERAL RULES:

• MTF has the option to repair or replace the defective product with a product of equal or similar features and functionality, though not necessarily the same brand.


• A replacement part or product may be new or refurbished. 


• Repair or resolution (pixels) failure must match the factory minimum standards before an authorized repair occurs.


• The Replacement Plan will replace components on products where applicable instead of the entire unit on products that consist of self-contained units and/or components, including but not limited to icemakers and rack system components.


• Projector items where the bulb has burned out with less than 2,000 hours use will qualify for a bulb replacement.  Only the new part will be supplied; the customer will be responsible for replacing. 

COVERAGE DISCLAIMER:

For All Coverage’s: Technological advances may result in a replacement product with a lower selling price than the original product.  No refunds will be made based on the replacement product cost difference.  The most we will pay on a single repair or replacement is the price you paid for the original product, excluding taxes.  If we replace the covered product in its entirety, our maximum liability has been met under this contract and there will no longer be coverage under the terms of this contract.  In no event shall the obligation to administer claims extend beyond the term of coverage commencing upon the date of product purchase.